1. Introduction

Welcome to Pood Thai ("we," "our," or "us"), a product of Parent Systems LLC. We are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our translation services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pood Thai translation service through LINE or visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Information: When you register for our service through LINE, we collect information provided by LINE including your LINE user ID, display name, and profile picture.
• Usage Data: We collect information about how you use our service, including the messages you send for translation (only during the translation process), translation frequency, and feature usage patterns.
• Payment Information: If you subscribe to our premium service, payment information is processed by our payment processor, and we store only necessary subscription details.
• Device Information: We may collect information about your device, including IP address, browser type, and operating system when you access our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our translation services
• Process transactions and manage your subscription
• Send you technical notices, updates, and support messages
• Monitor and analyze usage patterns and trends
• Enhance the security of our service
• Personalize your experience
• Comply with legal obligations

4. Data Retention and Message Privacy

Message Content: We do not permanently store the content of messages you send for translation. Message content is processed in real-time and immediately discarded after the translation is delivered.

Account Information: We retain your account information for as long as your account is active or as needed to provide you services. You may request deletion of your account by contacting us.

5. Sharing Your Information

We may share information as follows:

• Third-Party Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer service.
• Translation Services: To provide translations, we utilize third-party translation APIs. Only the text to be translated is shared, and no personal identifiers are included.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent where processing is based on consent
• Requesting restriction of processing or objecting to processing
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@poodthaiapp.com